1. Introduction
At Cardinal E-School, we strive to ensure the best learning experience for all our students. If you are not satisfied with our services, we offer a refund policy under the conditions outlined below.
2. Eligibility for Refund
Refunds may be issued under the following circumstances:
- Request for a refund is made within 7 days of purchase.
- The course or service has not been accessed beyond 10% of its content.
- Technical issues that prevent access to the course, which cannot be resolved by our support team.
3. Non-Refundable Items
Refunds will not be granted for:
- Partially completed courses beyond the 10% threshold.
- Completed courses or services that have already been delivered.
- Subscription-based services after the renewal date.
4. Refund Process
To request a refund, please contact our support team with the following details:
- Your full name and email address used for registration.
- Transaction ID or proof of purchase.
- A brief reason for requesting the refund.
Refunds will be processed within 7-10 business days upon approval.
5. Contact Us
If you have any questions regarding our refund policy, please contact us at:
Email: cardinaleschool@gmail.com
Phone: +234 813 9295 906