Refund Policy

Refund Policy

1. Introduction

At Cardinal E-School, we strive to ensure the best learning experience for all our students. If you are not satisfied with our services, we offer a refund policy under the conditions outlined below.

2. Eligibility for Refund

Refunds may be issued under the following circumstances:

  • Request for a refund is made within 7 days of purchase.
  • The course or service has not been accessed beyond 10% of its content.
  • Technical issues that prevent access to the course, which cannot be resolved by our support team.

3. Non-Refundable Items

Refunds will not be granted for:

  • Partially completed courses beyond the 10% threshold.
  • Completed courses or services that have already been delivered.
  • Subscription-based services after the renewal date.

4. Refund Process

To request a refund, please contact our support team with the following details:

  • Your full name and email address used for registration.
  • Transaction ID or proof of purchase.
  • A brief reason for requesting the refund.

Refunds will be processed within 7-10 business days upon approval.

5. Contact Us

If you have any questions regarding our refund policy, please contact us at:

Email: cardinaleschool@gmail.com

Phone: +234 813 9295 906